General

Your privacy is important to us, and we are committed to protecting it. This privacy policy is intended to give you confidence in the privacy and security of the personal information you give, whether through the website www.blueheron.co.nz or provided to us by you using any other method.

Our Security Policy

We do not collect personally identifiable information about you when you visit this site, unless you choose to give it to us by completing “Visitor Details” on our “Bookings” tab, when making a reservation, or emailing us from our “Contact” page. If you do choose to give us your personal details (such as your name, email address, telephone number and so on), these will be able to be accessed by our team for the purposes for which you supplied it so that we can better understand your requirements. By giving us such information, you are consenting to its use in the manner described in this policy.

While we do not collect personally identifiable information about you if you only visit our website, we do analyse non-identifiable web traffic data in order to help make improvements to our website. This information does not identify you personally and is not linked to any personally identifiable information that you may have provided. The Google Analytics section below provides further information about this.

We are happy to provide you with details of personal information that we hold about you, and if it is incorrect, will be pleased to correct it.

We do not and will never disclose any personal information you provide to us to any outside parties without your permission, except as required by law to a relevant authority, in which case it is strictly controlled.

We may occasionally send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please e-mail stay@blueheron.co.nz. Alternatively, if and when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.

Credit Card Information

We do not store any of your credit card details you provide through the website. Your credit card number is sent in encrypted form to our credit card processor, DPS Payments Express. This means people cannot read it. It also means that if someone is intercepting your internet traffic the card number is encrypted. No one can read it except our credit card processing company.

Links to other websites

We may, at some point, on our website include links to other websites. Please be aware that we are not responsible for the accuracy or the privacy practices of such sites. This privacy policy applies solely to information collected on our website – www.blueheron.co.nz.

Google Analytics

We use Google Analytics software to help measure traffic patterns to and from, as well as within our website. This service anonymously aggregates website statistics such as number of page views, the number of visitors, time spent on our site, browser types, and common entry and exit points into and from the website. This is provided to us to help us better understand usage of our website.  No individual visitors are identified.

You can learn more about Google Analytics by visiting the following links. http://www.google.com/analytics/ or http://www.google.com/intl/en_ALL/privacypolicy.html

Cookies

Cookies are small files that a website can send to your computer which can be stored on your hard drive. Cookies store information about your preferences on a particular website and can remain on your computer once you have exited from that website.  We do not use cookies nor do we have plans to implement such technology in the future.

How to contact us

If you would like to know more about how we collect, record, store and use any personally identifiable information you provide to us, please feel welcome to get in touch by emailing stay@blueheron.co.nz.